Consumer Advisory Group
At Hannah’s House, we value lived experience
Hannah’s House is seeking new members for its Consumer Advisory Group (CAG). The CAG is an important part of our commitment to ensuring that the consumer and lived experience perspective are incorporated in the development and ongoing management of our programs and services to children and their families. This group will meet quarterly to discuss and provide input into all aspects of our services and programs. We are looking for members from a diverse range of backgrounds, with varying experiences of children’s services. The aim of the group will be to help the organisation become better equipped to enhance the quality and relevance of our services.
What experience, skills and interests are Hannah’s House looking for?
People who…
- have a desire to make a difference to the way services are provided to children and families.
- be enthusiastic, collaborative, and forward-thinking about solutions to problems.
- be able give feedback with personal experiences on issues including service design and delivery.
- be confident to speak up to share thoughts, ideas and recommend opportunities to improve how consumers could access Hannah’s House
- preferably have experience in accessing (or trying to access) disability services for young children in WA.
- Hannah’s House particularly welcomes applications from people who can provide diverse perspectives of accessing services, e.g. people from diverse cultural and linguistically diverse backgrounds and from the Aboriginal and Torres Strait Islander community.
The group will provide input and expertise on all aspects of our work that impacts consumers, their family members, and/or close supports. Examples of work the CAG will help us with (but not limited to):
- Policy and Procedure Development.
- New Service opportunities.
- Consumer Surveys.
- Strategic Planning.
- General Lived Experience and knowledge of complex health and disability.
What is the time commitment?
CAG membership is for an initial term of up to 2 years which may be extended upon application. Meetings will be held quarterly, and a schedule of meetings will be agreed in advance. Meetings shall not exceed one and a half (1.5) hour unless for a specific purpose and with approval from the Chairperson.
The Chairperson may call additional meetings or raise items out of session as necessary to address any matters referred to the CAG, or in respect of matters the CAG wishes to pursue within its Terms of Reference.
You will also be required to attend a paid induction workshop of 2 hours either face to face or online.
If you cannot attend meetings in person, Hannah’s House will provide a link for you to attend meetings via Microsoft Teams.
How will Hannah’s House support you?
You will be offered $40 per hour for your time of meeting and to cover out of pocket expenses plus 30 mins pre-reading time for each meeting.
How do you apply?
We welcome expressions of interest from current and previous Hannah’s House families and their family supports.
To apply, please select the ‘Apply’ button, skip the attach CV section and answer the screening questions.
If you are shortlisted, the Recruitment Tem will be in touch.
If you have any further questions about the CAG or process, please contact Natalie Jones on 93192850 or email: natalie.jones@hannahshouse.org.au
